DISCUSSIONS

Find the answers to many of your expat questions here

View Latest Posts

You're missing out...

As a member you can enjoy exclusive info and offers.

REGISTER NOW

Help can anyone ?

Posted by Rita T-387361 - Created: 3 years ago
0 0
Sorry no image available

9 replies (Showing replies: 1 to 9)

Sorry no image available
Posted by skydiver-437154 - 3 years ago

MANY thanks for info ollyann.....now i can have a spend up .

Sorry no image available
Posted by Ollyann-398702 - 3 years ago

H

We just used ours on groceries

Sorry no image available
Posted by skydiver-437154 - 3 years ago

JUST discovered that we have accumalated 1800 points....which a neighbour informed me equates to about 29 euro .....can we use this cash amount on grocery at the till OR is it only on house hold hardware ?     any info welcome.    not used this system before.

Sorry no image available
Posted by Busterboy-951859 - 3 years ago

Hello Chris

the problem was that everything had disappeared and it showed nothing on the receipt, even though I knew I had not used them.

Sorry no image available
Posted by chris1-400976 - 3 years ago

They stopped last July and when you look at your receipt it shows any points already changed into how much you can take off your shopping , the next line tells you how much that shop and the third line your new total. I didn't need to change my card.

Sorry no image available
Posted by Rita T-387361 - 3 years ago

Thank you Busterboy,that reply is very useful.Have a Zen weekend.

Sorry no image available
Posted by Busterboy-951859 - 3 years ago

Hi

we had a similar problem, everytime we went to cash in the points they said there were none there, we found out later that we had to redo our fidelity card at customer services and hey presto points back on and now spent, hope this helps

Sorry no image available
Posted by Rita T-387361 - 3 years ago

Thank you for that response.

Sorry no image available
Posted by dozygirl-10045474 - 3 years ago

Apparently now changed to money back on your till receipt.  So instead of points, you have money on your receipt.  Don't know about previous points though as we had hardly any remaining after a big spend in September.