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edf no show

Posted by mollypoodle60 - Created: 4 years ago
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6 replies (Showing replies: 1 to 6)

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Posted by muraign56 - 4 years ago

Join the club, I had a visit last October as my power keeps cutting out., they formulated the best course of action and said it would be 3 to 4 weeks for repairs.

I am now the proud owner of a supply that does not cut out, exactly 5 months later and after persisternt and sometimes rude connotations.

I guess they are busy!!!!!!!!!!

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Posted by dagbaruch - 4 years ago

If you have a supply, and use electricity, then why not tell them you want to defer bill payment until  the work has been done.  Send the letter recorded delivery to costomer services.

 

good luck

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Posted by phlophf-409902 - 4 years ago

Asked me if they could send someine out to cut our trees - signed the paper and they said they would come out in the next month.

never came....

over three years later.......went shopping and came home to find a forest lying in the garden

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Posted by mollypoodle60 - 4 years ago

they appear good with emergency situations but not reliable on appointments

 

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Posted by kingly - 4 years ago

Rang EDF to report a problem on a Sun morn - came out later that same day ! ( swings and roundabouts )

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Posted by winda1 - 4 years ago

Came in November, said they would be back to finish the job shortly.  3 emails and a recorded letter sent during this time until March, no response.  Then they phoned out of blue to say they had forgotten about us, can they come in 3 weeks time!!!!!  NOT IMPRESSED!