HOW TO GUIDES

Our comprehensive guides provide essential information and advice to help you throughout your life as an expat.

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Crisis and Helplines in France


Service Telephone/Contact
Find a duty pharmacy (in French)Enter or validate your area postcode when prompted; then chosen the time a pharmacy is required when prompted. The details of available pharmacies are given. Tel: 32 37
Find a hospital (use the map, enter department number and treatment required) Website
SOS Médecins France: After hours medical advice and help from qualified doctors Tel: 36 24 Website
Poison treatment: Centre anti-poison Tel: 02 99 59 22 22
SOS Helpline: Crisis calls in English. Daily 15:00-23:00 Tel: 01 46 21 46 46 Website
Red Cross hotline: Croix Rouge Écoute, general confidential counselling service in French. Open daily 08:00-20:00

Tel: 0800 858 858

Website

Child Abuse hotline Tel: 119 Website
SOS Missing Children: SOS Enfants Disparus Tel: 116 000 Website
Battered Women: Femmes Info Service Tel: 01 40 33 80 60
AA Europe: details of English-speaking meetings following the 12-step Alcoholics Anonymous programme in some French regions (available in Paris, the French Riviera and South West France. Website
AA France: Alcooliques Anonymes France, 24 hour helpline and 12-step Alcoholics Anonymous meetings throughout France (both services available in French only). Tel: 08 20 32 68 83 Website
Alcohol hotline: Écoute Alcool, confidential advice and help in French. Open daily 14:00-02:00 Tel: 0811 91 30 30
Cancer Support France Free confidential support by highly-trained volunteers for English-speaking people in France affected in any way by Cancer. Contact via helpline or email. Details of local Associations and more information is available on the website Tel: 0800 240 200 emailWebsite
Cannabis hotline: Écoute Cannabis, confidential advice and help in French Tel: 0811 91 20 20
Counselling in France Directory of English-speaking counsellors and therapists in France Website
Drug abuse helpline: Drogues Info Service, confidential advice and help in French. Open daily 08:00-02:00 Tel: 0800 23 13 13 Tel: 01 70 23 13 13                                          Website
HIV/AIDS information: SIDA Info HIV and AIDS advice in French Tel: 0800 840 8 00
Info for the Homeless Tel: 115 Tel: 0800 306 306
Abused Women Helpline Tel: 3919
Narcotics Anonymous: Narcotiques Anonyme, English-language meetings in several French cities with French-language helpline Tel: 01 43 72 12 72 Website
Overeaters Anonymous: (OA) offers a program of recovery from compulsive overeating, binge eating and other eating disorders using the Twelve Steps and Twelve Traditions of OA. Website
Victims of terror attacks: The French Government provides detailed information on what to do if you are victim of a terror attack. Website