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Sky TV/Frozen pic on screen

Posted by JillyBennett-181429 - Created: 13 years ago
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My television is stuck on a BBC2 channel (frozen pic on screen) and I can't budge it. Anyone know if there is a problem or could give me advice. I've changed the batteries in the zapper but it makes no difference. Also turned the set on and off several times - ditto.

Thanks. Jilly Bennett

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4 replies (Showing replies: 1 to 4)

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Posted by JillyBennett-181429 - 13 years ago

SpanikActually when I did what Carol suggested I did indeed find one of the connectors was loose so perhaps it was that. Anyway thanks you to you both for such prompt and helpful responses. Jilly

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Posted by JillyBennett-181429 - 13 years ago

CarolYou are an angel! It worked - now I can watch coverage of the Chelsea Flower Show. Many many thanks - Jilly

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Posted by spanik-186012 - 13 years ago

also make sure that signal from the satellite (the coax cable) is properly plugged in ; this sometimes can cause freezing problem

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Posted by carolie-182474 - 13 years ago

Hi Jilly,

I also had this problem a while back. Leave the sky box turned on, the frozen screen and unplug the plug of the box from the wall and then plug it back in. Turn back on your sky box, it will do a quick search for channels and then hey presto sorted,

Regards

Carol