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Computer problem - help!

Posted by LaDraille-183995 - Created: 14 years ago
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4 replies (Showing replies: 1 to 4)

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Posted by mike-179830 - 14 years ago

It could be DNS; it could also be an intermittent line-quality problem. When things go pear-shaped try cheching if your connection is generating lots of Receive Errors. If so, you may find that small pieces of data (such as an IM comment, or, indeed, a ping) can find an error-free "window", but that an entire 20KB Web page can't.

If that IS the case, then you need to get on to France Télécom.

**************
Mike

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Posted by TonyP-191937 - 14 years ago

Thats right, it might give a clue as to what is going wrong.Tony

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Posted by LaDraille-183995 - 14 years ago

Tony,

I have two DNS servers listed both with the same address.

I tried pinging as you suggested and that works fine - are you suggesting that I wait until I loose access as described in my posting and see what the display is at that time and if I can ping ?

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Posted by TonyP-191937 - 14 years ago

Could be a problem with the DNS servers at Tiscali.

The standard trick to diagnose Internet problems is to run "cmd" and then enter

ipconfig /all

that will give you all the parameters. You should see the addresses of 2 DNS servers.  If you do try pinging the addresses like this

ping 62.123.034.112

(or whatever the address is)

if you get a reply try pinging some websites

ping -a www.yahoo.com

 

Tony