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Mac repairer - English speaking - nr Nice

Posted by smt - Created: 14 years ago
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10 replies (Showing replies: 1 to 10)

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Posted by smt - 14 years ago

Thanks Jules - you pretty much confirm my own thinking - mine's a TFT iMac so I think I'll go to MCS - anyway ve got to the point where even if I did manage to fix it I'd lack the confidence I'd resolved all the problems so it wouldn't crash while I was working on something important. Thanks to all for the input and advice.Steve

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Posted by julianps-192734 - 14 years ago

smt - my recommendation would be that you register with www.apple.com/uk and go to the support section/dicussion boards. You can select your machine and post questions to those more familiar.You should certainly look out the key sequences for restetting the "open firmware" to ensure that you haven't got (metaphorical) "crossed wires; beyond that the flashing folder/question mark says that they system cannot find the OS at startup. This looks and smells like a dead HDD.If I were in your position I would 1) re-set the open firmware; and 2) replace the HDD. You can fit a 40gb HDD quite easily to an an old iMac (CRT) you must partition it so that the first partition (Partition Zero) is 8GB or less. You must place the OS (OS9?) in this &lt1;8gb partition. To partition is you use Disk Utilities off the OS boot disk.There is a section on the Apple site for how to do this (I did it myself in about an hour). Just be careful to use the right screwdriver as the screws are soft and will strip easily. However if you have a new iMac (TFT) you need special tools I would certianly recommend a local dealer. Go to http://www.mcs.fr/English/Indexus.html for help locally.Jules

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Posted by smt - 14 years ago

Hi Collie and Cassini - lucky I have a Powerbook as well or I'd be in the mire - seems like it might be worth a bit more effort over the weekend to see if your suggestions can sort it - if not, it's down to the dealers!! Collie thanks a lot for your offer to come over - just haven't got enough time available to keep spending on this, I need to get it sorted and working soonest.Kind regards all.

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Posted by Cassini-187302 - 14 years ago

Try re-starting holding down the shift key to turn off all extensions. If you can get your system reinstall disc or CD in then restart from it holding down C. If that works find the reinstall option and do a clean install which will re-name your current system folder as previous system folder and retain it. I'm a bit out of touch with OS9 now unfortunately but this seems to be the info from apple's support site. I will also try to e-mail it to you. Good luck.http://docs.info.apple.com/article.html?artnum=16473

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Posted by Collie21 - 14 years ago

Well before you go to a mac dealer try one or two Mac sites they are usually good for fixing problems. If you are anywhere in the Nice region I might be able to drop in and figure something out for you. Not promising I can fix it but I might find something you didn't if you have a few hours to spare that is :-)But it does seem from the info I got you need to do a reinstall. The other option might be to leave that disk there as a slave and get a brand new disk and install the os afresh. (assuming you can do that with a mac). It might work out cheaper in the long run.Colliehey does that wall have a crack in it?

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Posted by smt - 14 years ago

Thanks Collie and thanks Cassini - your comments much appreciated. I've reset the PRAM a few times already with no luck and when I boot off the OS disc the HD doesn't even appear, so I can't do a reinstall. Funny thing is the icon that appears consistently now when I restart is a flashing desk folder with a question mark in it. Have no idea what that means except possibly it can't find the System software to start up? I'm running OS 9.2 - what can I tell you, I have a horror of anything new and MacOS X and a Unix system that doesn't let me shuffle my files and folders and applications around to get them the way I want does not attract me. Suppose it's off to the Mac dealer now.

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Posted by Cassini-187302 - 14 years ago

Are you running OSX.2 or 3? Sadly the sad mac ususally means system software problems or a hardware failure. You could indeed try reinstalling the system software - you ought to be able to do a clean reinstall from the system disc. I do recommend Alsoft's Disc Warrior which I have found much more effective in fixing Unix permissions and disc fragmentation problems than Norton. There are also some Mac websites which specialise in advising - Macfixit is one. Good Luck.

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Posted by Collie21 - 14 years ago

My final quote on the matter if you can understand it????There are a few things to try, first rese the pram.. go to apple's support page for that though. also we ran into a problem with a system similar and it had a messed up hard drive driver, don't ask how.. try booting from your OS disk and see if you can do anything from there therehey does that wall have a crack in it?

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Posted by smt - 14 years ago

I agree - s.o.p is a new hard drive but if it is just the interface with the HD then that won't help - and the "sad face" icon isn't there every time at start up.

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Posted by Collie21 - 14 years ago

So far the advice I have got is as follows and I quote"if I was ever faced with a sad mac icon or the question mark symobl on start up I would first look at the system folder and see if there was anything up there.If that wasn't clear I would simply do a format.If that didn't work I would get a new hard disk" Now that does seem a bit extreme for an intermittent prob so hang on a bit more and I'll get back to you asap.hey does that wall have a crack in it?