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Problem with EasyJet

Posted by Frou-Frou - Created: 5 years ago
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5 replies (Showing replies: 1 to 5)

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Posted by Linda Bacon - 5 years ago

Brilliant! Glad you've got things sorted.  Have been travelling with easyJet for over twelve years to Nice on a very regular basis  -  and have always found them excellent to travel with and also good in trying to sort out any problems that have arisen.

Have a great trip!

 

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Posted by Frou-Frou - 5 years ago

Many thanks, Linda! And yes, we hope to have finally sorted this problem by obtaining two refunds out of the three payments claimed by EasyJet for the same flight. Phew!!!!

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Posted by Linda Bacon - 5 years ago

Have just seen your posting and do hope you've sorted out your problem now; however have just looked at the easyJet web site and found these details  -  just in case it's of any help to you:

"From France call: 0820 420 315.  Cost of calls 0.12euros per minute from a landline, mobile charges higher.  Open 08.00-20.00".

 

Linda

 

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Posted by Frou-Frou - 5 years ago

Many thanks for your help.  Yes, we called our bank to cancel 2 of the 3 payments but they said they needed a fax from EasyJet in order to do so.  Will now try your contact numbers, thank you again!

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Posted by 1850stjeannet - 5 years ago

Suggest quickest move is to contact your credit card company to explain and get refund, as its clearly easyjets error. and at same time drop easyjet a mail. theres a contact No but its a 0845 - so watch the charge rate!!!! EASYJET Telephone Number: 08455 19 15 23....otherwise theres this one that used to work thats not a premium weighting No. 015827000361

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