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Samsonite Luggage Service Apres Vente Contact

Posted by Jayne-190005 - Created: 5 years ago
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3 replies (Showing replies: 1 to 3)

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Posted by crumblies - 5 years ago

A quick Google of 'Samsonite France numero telephone' gives a number for Samsonite in Paris.

i hope it works out for you.

Regards, Mrs Crumbly

 

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Posted by Jayne-190005 - 5 years ago

Thanks for your response, cupplet, however I really need a phone number (preferably in France).

My daughter's brand new suitcase zip jammed 30 minutes before departing to the airport.  We had no option but to cut the zip in order to unpack the case (what a panic!).  After returning from her trip, she took the case (and receipt)  back to the shop in Menton where it was purchased a few weeks before.  She was told it wouldn't be covered under the Guarantee as she should have returned the case with the jammed zip, and not cut it!  The shop (having contacted Samsonite) told my daughter the zip couldn't be replaced (at her own expense) as the zips are unbreakable!

Any suggestions appreciated!

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Posted by cupplet - 5 years ago

I found this site with my first search:

http://my.samsonite.com/

Also, a few years ago in Gatwick, I found a luggage shop (beside the easyJet check-in) which sold spare parts.