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Volume mystery with DVD's

Posted by dilys-191303 - Created: 14 years ago
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Morning Guys - I hope somebody out there can help me to solve this mystery. I play DVD's, CD's, music downloads, radio and various sound clips on my computer on a regular basis. I have separate, very high quality speakers. Until a couple of weeks ago everything was fine. Then for some reason, whenever I play a DVD, the sound volume is very low - so low that I would have to sit with my ear next to a speaker to be able to follow the film.

All other sound output - as listed above - are fine. I've looked at the internal sound monitor (the thing that looks like a mixing deck with various sliding levels) - nothing is set to mute.

I have 3 DVD players - Windows Media, Real Player and Cliprex DS. The latter I downloaded to see if the problem lay within the other 2 DVD players. However, the problem is the same on whichever player I use.

I can only assume that, in my computer ignorance, I have inadvertently re-set or deleted some vital little "doubrey" !

Any advice / solutions most gratefully received.

Thank you,

dilys

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10 replies (Showing replies: 1 to 10)

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Posted by dilys-191303 - 14 years ago

Good morning - thanks once again Tony and Legend. I'll try Tony's suggestion at lunchtime, or this evening and let you know how I get on.

 

dilys

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Posted by legend_in_my_lunchtime-182603 - 14 years ago

Hmmm - everything you replied seems to pass muster.

I'd be inclined to agree with Tony - check for 2 channel sound rather than 5.1 or SPDIF settings

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Posted by TonyP-191937 - 14 years ago

In the mixing deck, CD audio ought to be fairly high and not muted.

In Windows Media player click on Tools/Options/DVD/Advanced

and then the audio should be 2-speaker mode, stereo

 

Tony

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Posted by dilys-191303 - 14 years ago

whoops - clicked too soon...

"mixing deck" - has 6 sliders

contrôle du volumesans wavesynthé. SWCD audioEntrée LigneHaut-parleur du

Is the answer somewhere in that lot of info?

Thank you for your time

dilys

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Posted by dilys-191303 - 14 years ago

Hi Legend and Tony.

Tony, when I reight-click on the screen I get a window with various options for me to play around with the appearance of said screen - nothing about volume.

Legend - I hope my answers to your questions are not too ignorant, I think I've got them -

Windows is version XP (alwys has been with this laptop and sound was fine for 15 months), hardware - it's an Hewlett Packard Pavilion ze4200 and the DVD players for which the sound was fine are Windows Media Player (came with the package) and RealPlayer, which I downloaded over a year ago and which is my preferred player - not problems until now. When the problem with sound started I downloaded Cliprex DX which plays the DVD's as well as the other 2 but has exactly the same lack of volume. Drives - CD's and DVD's played in same drive.specialist driver software - did I download any? No - only Cliprex DX after the prob started.other software - did I install any between sound working and not working? No"mixing deck" - dilys

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Posted by TonyP-191937 - 14 years ago

Some DVD players have settings for digital output or 5.1 speakers or headphones.  If get anything other than 2-channel selected it might give this problem.

On my player, I right click the screen, then Properties, then Audio.

Tony

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Posted by legend_in_my_lunchtime-182603 - 14 years ago

Sounds like a codec problem to me.  Need more info to determine if true or not.

What exact version of Windows are you using?What sort of hardware? (i.e. the PC type and the DVD player type)Do you have a separate CD drive or do you play CDs on the DVD drive?  Do CDs still play with correct sound?Did you ever install or have you recently installed specialist driver software for the DVD player?Between the DVD sound working and it not working, did you install any other software whatsoever?Final Question:  When you talk of the "mixing deck" - how many sliders are visible?  What are the exact names of each of the sliders?

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Posted by dilys-191303 - 14 years ago

Hello Laurie - and thanks Mike, it's always good to point out the obvious, and how I wish that had been my mistake. My laptop has "+" and  "-" for altering the volume of the internal speakers.

The mystery continues.....

dilys

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Posted by MikeP-180526 - 14 years ago

This might be too obvious ... but it caught me out once ..... my laptop has a tiny rotary volume control on the side.  That was set to low .... and I got no sound from any source.  This doesn't seem to be your problem but might be worth checking if you haven't.

My keyboard also has a volume control and a mute.   Other possibilities?

Good luck

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Posted by Laurie-181777 - 14 years ago

Laurie again - sorry, that should of course read "DVD's", not "CD's" !!!!