HOW TO GUIDES

Our comprehensive guides provide essential information and advice to help you throughout your life as an expat.

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Emergency Telephone Numbers in the Netherlands


Useful Emergency Words and Phrases

EnglishDutch
Call an ambulanceBel een ambulance
Call the policeBel de politie
Call the fire brigadeBel de brandweer
Get/Call a doctorHaal/bel een dokter
I am ill Ik ben ziek

Emergency Services, Telephone Numbers and Websites

ServiceContact
Police, Ambulance, FireTel: 112
National Police (non-emergency)Tel: 0900 8844
Website
Telephone (KPN)Tel: 0800 0407
Gas, Electricity EmergencyTel: 0800 9009
Sea Rescue / Coast Guard (Kustwacht)Tel: 0900 0111
Website
Tourist Medical Service (ATAS)Tel: 020 592 3355
Breakdown Service (ANWB)Tel: 088 2692 888
Website
Animal AmbulanceWebsite (in Dutch)

Operators for the Pan-European emergency number (112) speak English and will contact the appropriate emergency service. Calling 112 is free from any telephone (mobile cellular or fixed-line).

  • The noodsituaties ("emergency situations") website has practical information on what to do in a variety of crisis situations.

Doctors and Minor Medical Emergencies

In the case of minor or non-urgent medical problems, patients should contact their doctor for advice. They will arrange a home visit, urgent appointment or refer the patient to a hospital for treatment. Patients with non-life threatening illnesses who arrive at a Dutch hospital may be refused treatment if they do not have a doctor’s referral.

Most general practitioner’s surgeries are open Monday to Friday 08:00-17:00.

To search for a local GP (huisarts), see the Zorg Kaart website (in Dutch)

An out-of-hours doctor's service or medical clinic is called a huisartsenpost. There is not a central locator that covers the entire country but each region will have a central phone number or website that will offer advice in English on how and where to locate the nearest service.

Some starting points:

  • Amsterdam out-of-hours doctor locator
  • Noord-Brabant out-of-hours medical clinic (in Dutch)

Emergency dental treatment

Like doctors, dentists in a given area usually rotate being on out-of-hours duty. There is no central phone number to arrange an emergency dental treatment; each practice offers their own out-of-hours phone service.

If you don't have your own dental practice, here are a few starting points:

24 Hour Pharmacies (Apotheek)

Most chemists open Monday to Friday 08:30-17:30 and some are open Saturday morning as well. Dutch pharmacies follow a rota system, which means that there is always one open out of hours (i.e. nights, weekends and public holidays).

  • To find an on-duty pharmacy Tel: 020 694 8709

A list of 24-hour pharmacies is also displayed in chemist windows and in free local newspapers under Medical Assistance (Medische Diensten)

Emergency Pharmacies

A list of 24-hour pharmacies is displayed in chemist windows and in free local newspapers under Medical Assistance (Medische Diensten).

Other Useful Numbers

ServiceTelephone
Directory Enquiries NationalTel: 0900 8008
Directory Enquiries InternationalTel: 0900 8418
Public Transport InformationTel: 0900 9292
Crime line - M:  to report crime anonymously (Meld Misdaad Anoniem). Reports can be made in English; the line is open daily.Tel: 0800 - 7000
Tel: +31 800 7000 (from outside the Netherlands)
Website

Lost Property (gevonden voorwerpen)

Public transport or placeWebsite

Air Raid Sirens

Air raid sirens are used in the event of a national emergency. At noon (12 midday) on the first Monday of every month the sirens are tested.

Further Information