HOW TO GUIDES

Our comprehensive guides provide essential information and advice to help you throughout your life as an expat.

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Internet Providers


There are a number of Fibre Optic, ADSL broadband, cable and wireless Internet brands in the Portuguese market. They include:


MEO WiFi isa wireless Internet service from Portugal Telecom aimed at laptops. It has over 850 Hotspots in key places such as business centres, hotels, conference and congress centres, shopping centres and airports allowing access online.

How to subscribe to the Internet in Portugal

Only residents can subscribe to an Internet service in Portugal. It is necessary to fill out a subscription form (Formulário de Adesão) and sign a contract.

The client is given a username and password.

Internet companies require all of the following documents:

  • Full Name (Nome de Titular)
  • Permanent/Temporary Address (Morada)
  • Tax Number (Numero de Contribuinte –NIF)
  • Proof of Residency from utility bills or Residency Card (Cartão de Residência/Comprovativo de Morada)
  • Passport or ID Card (Passaporte/Bilhete de Identidade)
  • Telephone contact (Contacto de Telefone)

How to cancel a contract

Internet service contracts may be cancelled by sending a letter or email to the company providing:

  • Full Name
  • User Name
  • ADSL telephone number
  • Tax Number
  • Address
  • Telephone contact

The service will usually be cancelled one month after notification

Independent Telecommunications Watchdog

  • ANACOM (Autoridade Nacional de Comunicações)
    At: Avenida José Malhoa 12, 1099-017 Lisbon
    Tel: 800 206 665